Untapped Value Of Automated Reputation Management

Reputation management is important for any business. With all the information on the internet, it is important to have reviews and testimonials that show that your company can be trusted. Let’s look at how automation of online reviews can help you get more customers, sales and traffic.

There are two key impacts of Google My Business reviews:

  1. Provide other customers with information to make a decision about your products/service
  2. Give you information about how to improve your business.

What is “Google My Business”?

Google My Business is a tool that helps people find and connect with local businesses. It will help your business get found on Google Search and Maps, both desktop and mobile devices.

The features it includes are: managing multiple locations in one dashboard; communicating directly with customers through the integrated customer communication tools such as reviews, messages, photo uploads, etc.; viewing analytics of how customers are finding your business; connecting Google+ pages or other social media accounts; linking your website content to third-party providers.

You can get access to all the great benefits by just logging into Google My Business!

What does automated online review management do?

The answer is a lot! For starters, you can use online review management to get testimonials and reviews from happy customers. The good reviews will prove to others that your company does quality work as an integral part of your customer service. A negative review will show prospects for aspects they should consider or asking the business about before proceeding.

Automation takes out the manual work in reaching out to customers and requesting they leave a review or feedback on their experience with your product or service. This process can be via sms, email or even QR code to direct them to an easy platform to leave a rating or review. By regularly reaching out to real customers for reviews it can reduce the negative impact of any fake reviews. If any reviews contain negative content or and simply bad reviews, it is an opportunity for the business owner to be proactive in resolving the issue with the unhappy customer.

The more online reviews you have that people give on GMB, the higher your ranking will be in Google Maps for search results about your business. People looking for your type of business will see all the good things people say about it before they contact you. This means new leads who found you!

Automated review management helps by getting positive star ratings from review sites like Google, Yelp and Facebook.

An automated reputation management strategy can help your Google Maps ranking. You will be able to build trustworthiness. Using an online reputation management tool, like Better Online Reputation, will allow most of the work to be done for you!

Business owners or managers should expect the following from an automatic reputation management program:

  • increased customer conversion rates
  • more Google reviews which in turn improves Google Maps rankings
  • higher social media engagement (such as Facebook)
  • better SEO results through Yelp & other review sites, and much more.

What are the benefits for businesses of review management?

The benefits of automated reputation management are limitless. You can you increase your reliability among search engines and improve Google My Business ratings., You also introduce business to potential customers on Maps when they’re looking for nearby listings. Using an automated system to gather verified customer reviews is an easy way to collect feedback without adding extra workload to your team!

  • You get more reviews/testimonials because it’s easier to ask them to do so (especially if they’ve already written one and forgot).
  • Your Google ranking is improved due to the number of reviews on your page.
  • Reach your potential customers through search engines by maximising the number of reviews you get. This will naturally increase the volume of relevant keywords in the reviews and will help people find your business online.
  • Gain access to more customers through increased traffic as online reviews allow more opportunity for people to see your business listed on the maps in search.
  • Establish credibility and trust with Google reviews, testimonials and higher star rating.
  • It improves customer confidence as people are able to read various experiences from different customers who have trusted you with their money or time before making decisions about spending theirs too. This boosts sales!

How can reputation management improve business cashflow?

Budget constraints often make it hard to hire an in-house SEO team, especially if the selected team members are not good at implementing Google My Business best practices.

Maybe you’re thinking “I don’t have the time or resources for that though.” Well there’s an app for everything nowadays so automated reputation management is just one of those things. It’s an easy way to make a great impression on future customers by encouraging current ones to write online testimonials on social media sites and review sites such as Yelp, Facebook and even Google Local. It’s like they become your sales people, but 24/7.

Automated reputation management solutions help drive traffic to a company’s website by delivering customer experience recommendations from past customers. Top ranking companies are now adding an automated reputation management system to their strategy to improve their lead quality.

If Google Maps reviews are not up to par, potential customers might be searching for your company and finding your competitors. This leaves you with less traffic and sales, resulting in lower revenue or cashflow!

The better Google Reviews a business has, the higher they can rank in search results. Higher rankings lead to improved visibility that translates into more prospects finding them. This in turn results in increased exposure and ultimately leads to higher profits!

Along with this increase in visits, it also means an increase in profit since every new lead costs nothing but could mean a customer that could be worth $1000s potential.

How can online reviews increase customer confidence, traffic and boost sales?

Automated reputation management services will help you convert more Google My Business visitors into customers by boosting your online presence with Google reviews.

Businesses should respond to reviews that users leave about your business. When you reply to online reviews, it shows that you value your customers and their feedback. High-quality, positive reviews from your customers can improve your business visibility and increase the likelihood that a shopper will visit your location.

Better Online Reputation is a service that allows businesses to gather verified Google review from their happy customers for free!

With this hassle-free tool, there’s no need for hours of manual work. Just set up the email campaign in minutes or less and let automated software do all the heavy lifting on its own. You can even send review requests via email or sms if they haven’t yet given feedback about your company!

How do I start my review management strategy?

Automated review gathering will save you time by making the collection process easy as pie! With Better Online Reputation’s automated service there’s no need for hours of manual work. Just set up the email campaign in minutes or less and let our software do the rest.

Our online reputation management service is just what you need to turn Google Maps into a goldmine for potential customers and revenue!

Get started with high-quality reviews by contacting us today! We’ll happily answer any questions about how we can help your business grow and thrive.

At Better Online Reputation, our service is just what you need to turn Google Maps into a goldmine for potential customers and revenue!

Let’s get started with high quality reviews by contacting us today.

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